# User Guide: CORE Quick Start Instructions for Inbox View-Only Users

One-sheet guide for inbox users who only view files like dailies, cuts, and screeners

April 1, 2026

# CORE Quick Start Instructions for Inbox-Only Viewers

_For the best CORE experience, use the Chrome browser. CORE is also supported in Safari as well as Firefox. Now available in both light and dark modes._

## Login to User Account (Desktop and iPad users)

1. Login via web browser: **[client url]** and proceed through the login prompts.

2. **If prompted to use MFA,** put Google Authenticator on your phone to validate the MFA login protocols.

3. Follow the login instructions.

4. Once you login, you’ll be prompted to accept the user license agreement.

5. Once accepted you will be redirected to your CORE inbox.

## View Files in CORE

- You will receive an email notification from CORE when a package of files has been shared.

- When you receive this notification, select the link. You may be prompted to log into CORE, if you aren’t already logged in. You will then be directed to the package (CORE’s version of an email).

- Your inbox is like any other email inbox where you’ll see packages that have been sent to you. Click the Subject of any package to open the playlist and view the files.

|     |     |
| --- | --- |
| To play a specific file in the playlist, click on the thumbnail to open the file. | If files Autoplay, and you want to turn it off, toggle the control above the Playlist. |
|  |  |

## Overview of the Player

_Select image to zoom._

## Find Packages in Your Inbox

Need to return to go back and find a package you were watching or previously viewed?

|     |     |
| --- | --- |
| **Filter** Packages to be more specific with your search. |  |
| **Sort** Packages for easy skimming and findability. |  |
| Users with access to more than one project, **select Production** to narrow Packages. Viewers will see only Arcane Assets. |  |
| View Packages by **package type**. As additional package types are received, they will appear at top of Inbox. |  |
| Select the star on a package to add it to **Favorites**. Use to easily view packages that are continuously updated. |  |

# Downloadable Versions

Download and distribute, or customize and make them your own.

- [CORE Guide_Inbox Viewer_single project.pdf](https://sohonet.intercom-attachments.eu/i/o/5608626/4870de81b54525cb2ab20c77/CORE+Guide_Inbox+Viewer_single+project.pdf?expires=1789743600&signature=1af10518d79b07b8d186d02ecef8b262eb8d748209346a6bfb6cab8f81b4a518&req=1dNvzV74qnsp0xr0v9tnruIugLJcDBnHb%2Bo2P4wrnoulO0fJeeFDKHefd2L%2F%0A6%2F0wOPo%3D%0A)

- [CORE Guide_Inbox Viewer_single project.docx](https://sohonet.intercom-attachments.eu/i/o/5608627/60aa2d944ab1cfa5d37451b9/CORE+Guide_Inbox+Viewer_single+project.docx?expires=1789743600&signature=b1e2f0944e203880e2a482185943c8c829ff338ec5993b82b2cfef775184ab71&req=1dNvzV74q3sp0xr0v9tnrnF64YsFm9Bjd%2B8o3DNG%2FdyltALjBZ0wfkY9mU8F%0AttXrVQU%3D%0A)

- [CORE Guide_Inbox Viewer_multiple projects.pdf](https://sohonet.intercom-attachments.eu/i/o/5608628/1ff9f435da2943a2162d2317/CORE+Guide_Inbox+Viewer_multiple+projects.pdf?expires=1789743600&signature=b8d4982acf681119d8021f130a9cb720d6146f0629682963e729d7494e85ae93&req=1dNvzV74pHsp0xr0v9tnroduWq91XJeo5SgUoaB34pNAfRZ6jQaUYGFnpILJ%0A0YwLc4M%3D%0A)

- [CORE Guide_Inbox Viewer_multiple projects.docx](https://sohonet.intercom-attachments.eu/i/o/5608629/013d528c84630143f8a5f313/CORE+Guide_Inbox+Viewer_multiple+projects.docx?expires=1789743600&signature=bb52b222090c6f9ddaaaf82af79b27b2008d06833eba356adc6bacc1d0f88ee8&req=1dNvzV74pXsp0xr0v9tnrsaZXAzxv8wV2O7Y3tr2saC6Wqq3%2BMWi2v5Q9RFB%0AZyYJFOc%3D%0A)