85722 inbox module inbox overview

Inbox Module: Inbox Overview

May 28, 2025

The Package Inbox is where you can view all Packages that have been shared with you or that you have shared with others.

In this article:

Filtering Packages Within the Inbox

Filtering options are an easy way to narrow down the list of Packages in your Inbox.

Status Filters

  1. Inbox: Filter your Inbox to non-Archived Packages you have received
  2. Sent: Filter your inbox to Packages you have sent to yourself or other users
  3. Unread: Filter your inbox to only Packages you haven't viewed yet
  4. Favorites: Filter your inbox to only Packages you've Favorited
  5. Archived: Filter your inbox to only Packages you've Archived
  6. Deleted: Filter your inbox to only Packages you've Deleted
  7. All: Show all Packages, regardless of their status

Productions Filter

With the All Productions filter, you can filter your Inbox to packages associated with one Production. This filter applies to any part of your Inbox - Sent, Favorites, etc.

Note: If you’re having trouble finding a package:

  1. Check to make sure your Production filter is switched back to All Productions.
  2. Distribution is listed as a production. These are your Quick Share packages. If you or the sending user didn't tag the package before sharing, you may find packages associated with a production here.

Search Inbox for Packages

Use the Search bar to search for Packages. Type a keyword or words in the bar. Packages containing those keywords in the Package Name will appear. The search will also query return Packages containing filenames related to those keywords.

Use + - & and "" in the search field to improve your results.

Search Filters

Click this to further filter your Packages by Sender and After or Before the Package’s creation date. In your Sent box the Sender filter changes to Recipient, so you can filter by whom you sent the package to.

Select a filtering method, then set the values you'd like to filter by. Filters can be used in combination with each other.

Select the red X on the right to remove a Filter. Click the Clear Filters button to remove all Filters.

Inbox Display and Package Actions From the Inbox

The main area of the Package Inbox shows you all the Packages you have sent or received which match your current filter criteria. Click on a Package Name to view it.

Sort Options

By default, your Packages will be listed in the order you've received them. Select a different Sort Option to change the method by which your Packages are sorted.

Change the Sort Order for that option by clicking on the parallel lines on the left. Clicking this toggles between ascending and descending order for the selected Sort Option. By default ordering is set to Descending.

Selecting Multiple Packages

Click the check box to the left of a Package name to select it. Once you've selected one or more Packages, a new menu of icons will appear and you can choose an action to apply to the chosen packages. NOTE: This option is only available to Admins currently.

  1. Share: Allows sharing of package from your inbox (this option is currently only available to Admins).
  2. Archive: Set the selected Packages to be moved to the Archived folder. Once Archived, Packages will no longer show up in your Inbox.
  3. Delete: Set the selected Packages to be moved to the Deleted folder.
  4. Merge: Combine the contents of selected Packages into a single new Package.
  5. View: Flag package as Viewed.

Favorite

Click the Star icon on a Package to set it as Favorite. Once you've set a package as Favorite, it will show up when you select the Favorites filter. Click the Star icon a second time to un-Favorite it.

Download

If you have Permission to download the contents of the Package, you can click here to do so. For more information, navigate to the section on Downloading.

Review Mode

By clicking on it, you open the recipient directly into the player with the first file open.

Date & Timestamp

A timestamp appears with the package date stamps. This indicates when and at what time you received or sent that important package.

Note: The Date and Time changes every time the comment is provided under the comment section for the package. This is visible in the inboxes of both sender and recipient. The Date doesn't change when file is deleted/added/renamed or if any asset detail is edited.