# CORE+Box: Account Setup Troubleshooting

August 10, 2023

## Disabled by Administrator: Cannot Use Application

If you are an end user experiencing this problem, you will need to reach out to your Box Administrator referenced in the error message.

Link to full Article on Box's website - [Disabled by Administrator: Cannot Use Application](https://support.box.com/hc/en-us/articles/360044195053-Disabled-by-Administrator-Cannot-Use-Application)

## Box for FTP - 530 - Application Blocked by Administrator

In order to use Box for FTP, your Box admin will need to enable FTP in the Admin Console. The steps to do so can be found [here](https://support.box.com/hc/en-us/articles/360044195053-Disabled-by-Administrator-Cannot-Use-Application).

Link to full Article on Box's website - [Box for FTP - 530 - Application Blocked by Administrator](https://support.box.com/hc/en-us/articles/360044192673-Box-for-FTP-530-Application-Blocked-by-Administrator)