For CORE Users | Sohonet CORE Help Center
For CORE Users
How to use CORE: upload, download, share, review, approve, and other basics.
Upload
- Create Tags From Filenames During Upload
- Upload Additional Versions of Files into CORE
- Upload Files in CORE
- Where to Find the Upload Icon in CORE
- What is the Aspera uploading option?
- Bulk Upload and Tag Files to CORE
- How do I upload assets to CORE?
- What is the maximum file limitation on one ASPERA upload?
Download
- Downloading Files on an iPad using the Chrome Browser
- Download to Box
- 7.0 Update - Download Files as a Zip File
- Downloading
- How do I download assets from CORE?
- Download to Box Drive, Google Drive, and Dropbox Drive for Desktop
Tag, Categorize, & Edit Tags on Files
- Track Status in Core
- Users: Editing Tags on Assets
- Tag Files in CORE during Upload
- Tag Uploaded Uncategorized Files
- I've uploaded my files, how do I categorize/tag them?
- View and Edit Tags in CORE
Packages & Sharing
- Sharing a PDF: PDF Security
- How to add assets to my package from File Search?
- How do I make a new package?
- Creating and Modifying Packages
- Create a Package from a CSV File
- Where's my package inbox located?
- Sharing Assets in Core - Video Walkthrough
- Skip and Share: What Is It, How to Share Files With Skip and Share, and How to Find Skip and Share Files and Packages Later
Comments & Annotations
- How do I export comments on a file or package?
- How do I annotate my file?
- How do I export my annotations?
- Discussions: How to Respond to a Discussion
Working with Files
- CORE Desktop Keyboard Shortcuts for Working With Files
- Comment on Audio with Timecode
- How to View Panoramic and 360 Images
- Creating Sub Clips - Video Walkthrough
- How to Create a Sub Clip
- Quick Guide to Asset Viewer
- Why is my playback black when I am sharing my screen on ZOOM meetings
Streaming
Approvals
- How to Approve an Approvals Package
- How do I Approve a Thumbs Up / Thumbs Down Approval Request?
- Approval History Panel: Working With Thumbs Up & Thumbs Down Approvals
- If I Approve a File, How Do I Change My Approval? (Thumbs Up / Thumbs Down Approval)
Search & Track Files
- Users: Faceted File Searching
- How to Best Use Advanced Search
- Versions Panel: File Versioning & File Relationships
- How to customize view and tag columns in List Mode
Watermarking & Security
- CORE Watermarks: Overview, Specifications, & Display Comparison
- Security - Add PDF Passwords to Downloads
- How to Add a Watermark to Shared Files
Users
- Create, Edit, and Share User Lists
- Can I create a distribution list? How do I create a distribution list?
Review Packages & Review Mode
- How to Add Users to an Active Sync Review
- CORE Sync Review: How to Collaborate in Real-Time With a Sync Review Package
Troubleshooting
- Asset Viewer and Package Viewer Troubleshooting - Common Package and Player Issues
- Who can Reprocess a File and When to Use It
- CORE Troubleshooting - Pulling Computer Logs for Aspera
- Emsisoft attempts to quarantine Aspera
- Mobile App: "Network Error: Please check your network connection and try again"
- CORE Troubleshooting - How To Clear Your Cache
- Troubleshooting: How To Reprocess Files
- My Package Won’t Open in Package Viewer
- Where do I find files that haven't been tagged?