Plan types and payment options | Sohonet Help Center
Plan types and payment options
The different plan types for ClearView Flex, their feature set and how to pay
January 7, 2026
Payment Options
There are two different payment options for ClearView Flex. All customers pay an Annual Platform Fee which covers the rental of the Flexbox hardware. You can then either pay on a subscription basis, in which your monthly service charge is invoiced quarterly in advance and you have access to the service as much as you want whenever you want, or for those with a more sporadic use case, you can opt for our Pay As You Go model.
Those on the PAYG model can purchase credits by credit card through the Admin panel which will activate the service as and when they need it. Credits are available for both weekly and monthly time periods and for both 'Starter' and 'Pro' feature sets. They can be bought ahead of time and scheduled for later use or can be applied immediately.
Please see our main Sohonet website for up to date pricing info.
| Starter | Pro | |
| Max number of viewers | 20 | 40 |
| Video chat | ✅ | ✅ |
| Voice chat | ✅ | ✅ |
| Annotations | ✅ | ✅ |
| End-to-end encryption | ✅ | ✅ |
| View on PC/Mac | ✅ | ✅ |
| View on iPhone, iPad and Android | ✅ | ✅ |
| View on Apple TV | ✅ | ✅ |
| HDR | ✅ | |
| Audio channel layouts | Stereo | Stereo and 5.1 |
| Video capture formats | 8-bit 4:2:2 YUV 8-bit 4:4:4 RGB 10-bit 4:2:2 YUV 10-bit 4:4:4 RGB |
8-bit 4:2:2 YUV 8-bit 4:4:4 RGB 10-bit 4:2:2 YUV 10-bit 4:4:4 RGB |
| Video output formats | 8-bit 4:2:0 8-bit 4:4:4 |
8-bit 4:2:0 8-bit 4:4:4 10-bit 4:2:0 10-bit 4:2:2 |
| Colour space | Rec. 709 | Rec. 709 Rec. 2020 P3-D65 |
| Video bitrates | Medium quality up to 4Mbps | Super-high quality up to 15Mbps |
| Audio bitrates | Medium quality up to 128Kbps | Super-high quality up to 512Kbps |