Plan types and payment options | Sohonet Help Center

Plan types and payment options

The different plan types for ClearView Flex, their feature set and how to pay

January 7, 2026

Payment Options

There are two different payment options for ClearView Flex. All customers pay an Annual Platform Fee which covers the rental of the Flexbox hardware. You can then either pay on a subscription basis, in which your monthly service charge is invoiced quarterly in advance and you have access to the service as much as you want whenever you want, or for those with a more sporadic use case, you can opt for our Pay As You Go model.

Those on the PAYG model can purchase credits by credit card through the Admin panel which will activate the service as and when they need it. Credits are available for both weekly and monthly time periods and for both 'Starter' and 'Pro' feature sets. They can be bought ahead of time and scheduled for later use or can be applied immediately.

Please see our main Sohonet website for up to date pricing info.

Starter Pro
Max number of viewers 20 40
Video chat ✅ ✅
Voice chat ✅ ✅
Annotations ✅ ✅
End-to-end encryption ✅ ✅
View on PC/Mac ✅ ✅
View on iPhone, iPad and Android ✅ ✅
View on Apple TV ✅ ✅
HDR ✅
Audio channel layouts Stereo Stereo and 5.1
Video capture formats 8-bit 4:2:2 YUV
8-bit 4:4:4 RGB
10-bit 4:2:2 YUV
10-bit 4:4:4 RGB
8-bit 4:2:2 YUV
8-bit 4:4:4 RGB
10-bit 4:2:2 YUV
10-bit 4:4:4 RGB
Video output formats 8-bit 4:2:0
8-bit 4:4:4
8-bit 4:2:0
8-bit 4:4:4
10-bit 4:2:0
10-bit 4:2:2
Colour space Rec. 709 Rec. 709
Rec. 2020
P3-D65
Video bitrates Medium quality up to 4Mbps Super-high quality up to 15Mbps
Audio bitrates Medium quality up to 128Kbps Super-high quality up to 512Kbps