How do I refresh the ClearView Apple TV app if I'm having issues receiving my Flex stream?

October 20, 2023

If you’ve left a ClearView Flex session and would like to rejoin, but the content is not playing, please consider refreshing the ClearView Flex App before rejoining the session.

• Navigate to the home screen by tapping the Home button on the Siri Remote

• Double press the Home button to open the app switcher

• Swipe on the Touch surface to select the ClearView Flex app

• Swipe up on the Touch surface to quit the ClearView Flex app

• Open the ClearView Flex app from the main menu to rejoin the session

Full video guide below

CVF Apple TV - Refresh App.mov from Sohonet on Vimeo

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