Privacy Policy

Introduction

Welcome to the Sohonet Group’s privacy policy. Reference in this policy to “Sohonet” shall mean Eudoros Bidco Limited and its subsidiaries.

Sohonet respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and when you use our services or when we market to you. The policy also provides you with details of your privacy rights and how the law protects you.

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Sohonet collects and processes your personal data through your use of this website, including any data you may provide when you sign up to our newsletter or purchase and use a product or service.

Neither this website nor our products or services are intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you.

Controller

Sohonet is made up of different legal entities, details of which can be found below:

Name

• Eudoros Bidco Limited
  Registration number: 13182781
  Registered in England and Wales
• Sohonet Limited
  Registration number: 3132110
  Registered in England and Wales
• Sohonet Group Limited
  Registration number: 4842088
  Registered in England and Wales
• Sohonet Inc.
  4065 Glencoe Avenue, Suite 102, Marina Del Rey CA 90292
  Incorporated in California
• Sohonet Pty Ltd
  ABN 3 095 181 221
  Incorporated in Australia
• Sycamore Communications Corporation
  4065 Glencoe Avenue, Suite 102, Marina Del Rey CA 90292
  Incorporated in Delaware
• Sohonet DE LLC
  4065 Glencoe Avenue, Suite 102, Marina Del Rey CA 90292
  Incorporated in Delaware

This privacy policy is issued on behalf of Eudoros Bidco Limited, so when we mention Sohonet, “we”, “us” or “our” in this policy, we are referring to the relevant company responsible for processing your data. Sohonet Limited is the controller and responsible for this website.

Our full contact details are:
Full name of legal entity: Sohonet Limited
Name or title of data privacy manager: Group Legal Counsel
Email address: privacy@sohonet.com
Postal address: Sohonet Limited, 5 Soho Street, London W1D 3DG
Telephone number: +44 (0)20 7292 6900

You have the right to make a complaint at any time to your national regulatory authority for data protection.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 1 August 2023.

2. The data we collect about you

Personal data means any information about an individual from which that person can be identified.

We may collect the following kinds of personal data about you:

• Identity Data: first name, last name, username or similar identifier.
• Financial Data: bank account and payment card details.
• Contact Data: billing address, delivery address, email address and telephone numbers.
• Technical Data: IP address, browser type, time zone setting and other technology on the devices used to access our website.
• Usage Data: information about how you use our website, products and services.
• Profile Data: username and password, interests, preferences, feedback and survey responses.
• Marketing and Communications Data: preferences in receiving marketing from us and communication preferences.

You have the right to make a complaint at any time to your national regulatory authority for data protection.

3. How is your personal data collected?

We use different methods to collect data including:

• Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us.
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions.
• Third parties or publicly available sources: We may also collect information from third parties such as our partners, service providers and publicly available websites.

4. How we use your personal data

We will only use your personal data when the law allows us to.

We use your personal data for the following purposes:

• To register you as a new customer.
• To process and deliver your order.
• To manage our relationship with you.
• To administer and protect our business and this website.
• To deliver relevant website content and advertisements.
• To use data analytics to improve our website and products.
• To make suggestions and recommendations to you.

5. Disclosures of your personal data

We may share your personal data with the following parties:

• Internal Third Parties.
• External Third Parties.

6. International transfers

We may transfer your personal data out of the European Economic Area (EEA). We ensure a similar degree of protection is afforded by ensuring that the recipient has adequate protection in place.

7. Data security

We have put in place security measures to prevent your personal data from being lost or accessed without authorization.

8. Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request transfer of your personal data.
• Withdraw consent where we rely on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact Sohonet’s Group Legal Counsel by emailing privacy@sohonet.com.

10. Glossary

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product.
Performance of Contract means processing your data where it is necessary for a contract.
Comply with a legal or regulatory obligation means processing your data where it is necessary for compliance with a legal or regulatory obligation.