help/

📄 How to Favorite Packages in CORE | Sohonet Help Center 319w HTML · MD

📄 How do I invite Users/Pivotboxes to my Pivot call? | Sohonet Help Center 255w HTML · MD

📄 I'm getting an error in the Flex application that says my NDI source is no longer available. What does that mean? | Sohonet Help Center 76w HTML · MD

📄 Flexbox burn in settings | Sohonet Help Center 257w HTML · MD

📄 I closed my session browser, how do I get back into my ClearView Flex session? | Sohonet Help Center 174w HTML · MD

📄 Why is my video not playing/displaying in either my ClearView Flex Presenter or Viewer app? | Sohonet Help Center 133w HTML · MD

📄 I'm using Firefox and I'm not receiving a stream. What's going wrong? | Sohonet Help Center 59w HTML · MD

📄 Flexbox security settings | Sohonet Help Center 255w HTML · MD

📄 The Flexbox I am trying to start a session on is "In Use". What does that mean? | Sohonet Help Center 88w HTML · MD

📄 Which browsers does the ClearView Pivot Call Manager support? | Sohonet Help Center 76w HTML · MD

📄 The Flexbox doesn’t seem to be receiving my HDMI input? | Sohonet Help Center 67w HTML · MD

📄 How do I add users to my Pivot Projects? | Sohonet Help Center 246w HTML · MD

📄 What if the Flexbox does not pick up an HDMI signal? | Sohonet Help Center 61w HTML · MD

📄 Why won't my 10-bit stream play in Firefox? | Sohonet Help Center 75w HTML · MD

📄 I'm getting the error message “Your Account has been Blocked After Multiple Consecutive Login Attempts” | Sohonet Help Center 125w HTML · MD

📄 ClearView Flex will not accept my new password? | Sohonet Help Center 51w HTML · MD

📄 Why aren't my viewers receiving their ClearView Flex session invites? | Sohonet Help Center 168w HTML · MD

📄 How do I set up a Pivot call? | Sohonet Help Center 238w HTML · MD

📄 How do I start/stop streaming during a Pivot call? | Sohonet Help Center 102w HTML · MD

📄 Stream settings panel | Sohonet Help Center 161w HTML · MD

📄 Output settings | Sohonet Help Center 327w HTML · MD

📄 Output from this Pivotbox Option | Sohonet Help Center 151w HTML · MD

📄 My Pivotbox is marked as 'In Use' but I don't know who is using it | Sohonet Help Center 133w HTML · MD

📄 How do I remove someone from my ClearView Pivot call? | Sohonet Help Center 63w HTML · MD

📄 How do I access multiple Projects from the Call Manager | Sohonet Help Center 130w HTML · MD

📄 How do I know which users and Pivotboxes are assigned to my Pivot Project? | Sohonet Help Center 81w HTML · MD

📄 My colleague has left a Pivot call running accidentally. How do I release the Pivotbox for another call? | Sohonet Help Center 87w HTML · MD

📄 What is the quad-link quadrant order on the ClearView Pivotbox? | Sohonet Help Center 35w HTML · MD

📄 How do I control who has access to the Project Admin panel for my project? | Sohonet Help Center 160w HTML · MD

📄 Is it possible to increase or decrease the number of Audio Channels ClearView Pivot and Pivot Lite can stream? | Sohonet Help Center 88w HTML · MD

📄 Is ClearView Pivot capable of tunneling DolbyVision/HDR10 metadata so HDR can be forced on consumer displays? | Sohonet Help Center 75w HTML · MD

📄 How many channels of audio does Pivot support? | Sohonet Help Center 49w HTML · MD

📄 Create a review in the Rush Portal | Sohonet Help Center 1,327w HTML · MD

📄 I can't see the Pivotbox I want to call? | Sohonet Help Center 68w HTML · MD

📄 How do I see my messages in Pivot? | Sohonet Help Center 56w HTML · MD

📄 Sending a Package in FileRunner | Sohonet Help Center 1,607w HTML · MD

📄 Can I change the name of my Pivotbox? | Sohonet Help Center 53w HTML · MD

📄 What is a 'Callee' in ClearView Pivot? | Sohonet Help Center 32w HTML · MD

📄 What is a ClearView Pivot 'Call'? | Sohonet Help Center 21w HTML · MD

📄 What is a Pivotbox? | Sohonet Help Center 33w HTML · MD

📄 What are the dimensions of a ClearView Pivot Lite? | Sohonet Help Center 41w HTML · MD

📄 How do I login to my ClearView Pivot account? | Sohonet Help Center 75w HTML · MD

📄 What are the dimensions of a ClearView Pivotbox? | Sohonet Help Center 33w HTML · MD

📄 Editorial Sessions | Sohonet Help Center 452w HTML · MD

📄 Annotation Settings | Sohonet Help Center 676w HTML · MD

📄 How to download a package in FileRunner | Sohonet Help Center 737w HTML · MD

📄 Watch a Review | Sohonet Help Center 416w HTML · MD

📄 Focus | Sohonet Help Center 553w HTML · MD

📄 Automated Workflows | Sohonet Help Center 611w HTML · MD

📄 FAQ | Sohonet Help Center 584w HTML · MD

📄 All Reviews | Sohonet Help Center 285w HTML · MD

📄 Updating Package Access after Upload | Sohonet Help Center 500w HTML · MD

📄 Direct Sharing | Sohonet Help Center 299w HTML · MD

📄 Create a selects reel | Sohonet Help Center 388w HTML · MD

📄 Getting Started | Sohonet Help Center 355w HTML · MD

📄 How do I setup calls with Pivotboxes I don't own? | Sohonet Help Center 175w HTML · MD

📄 What is the quickest way to setup repeat Pivot Calls? | Sohonet Help Center 60w HTML · MD

📄 How many times can I retry my password until it locks me out? | Sohonet Help Center 71w HTML · MD

📄 Get the Best Playback | Sohonet Help Center 266w HTML · MD

📄 How many end devices can join a single Pivot session? | Sohonet Help Center 75w HTML · MD

📄 Are my Pivot sessions encrypted? | Sohonet Help Center 32w HTML · MD

📄 What is the Pivot Call Manager? | Sohonet Help Center 35w HTML · MD

📄 Update Your Profile | Sohonet Help Center 83w HTML · MD

📄 How do I add new users to my ClearView Pivot Project? | Sohonet Help Center 233w HTML · MD

📄 Reset your password | Sohonet Help Center 171w HTML · MD

📄 How is my video compressed when using ClearView Pivot? | Sohonet Help Center 87w HTML · MD

📄 SDI Input Ports | Sohonet Help Center 246w HTML · MD

📄 How do I remove a user from my Pivot project? | Sohonet Help Center 67w HTML · MD

📄 Which of the HDSDI ports on my ClearView Pivotbox are the input and which are output? | Sohonet Help Center 40w HTML · MD

📄 What is ClearView Pivot? | Sohonet Help Center 91w HTML · MD

📄 Your Account | Sohonet Help Center 23w HTML · MD

📄 What colour spaces are supported on ClearView Pivot? | Sohonet Help Center 59w HTML · MD

📄 Sharing | Sohonet Help Center 28w HTML · MD

📄 Publishing | Sohonet Help Center 19w HTML · MD

📄 Watching | Sohonet Help Center 56w HTML · MD

📄 Managing your personal FileRunner account | Sohonet Help Center 550w HTML · MD

📄 How do I answer a ClearView Pivot call? | Sohonet Help Center 82w HTML · MD

📄 Technical Specs | Sohonet Help Center 137w HTML · MD

📄 Call Setup | Sohonet Help Center 44w HTML · MD

📄 What are Branded Projects in FileRunner? | Sohonet Help Center 183w HTML · MD

📄 Pivot Specification | Sohonet Help Center 97w HTML · MD

📄 How to manage users in FileRunner | Sohonet Help Center 576w HTML · MD

📄 What is a 'Caller' in ClearView Pivot? | Sohonet Help Center 36w HTML · MD

📄 Troubleshooting | Sohonet Help Center 63w HTML · MD

📄 How to manage my project in FileRunner | Sohonet Help Center 472w HTML · MD

📄 Managing viewers | Sohonet Help Center 783w HTML · MD

📄 Navigating Invalid Characters in File Names | Sohonet Help Center 286w HTML · MD

📄 Devices & Softwares | Sohonet Help Center 29w HTML · MD

📄 User Management | Sohonet Help Center 73w HTML · MD

📄 Administration | Sohonet Help Center 90w HTML · MD

📄 ClearView Dual Stream Guide | Sohonet Help Center 360w HTML · MD

📄 Security | Sohonet Help Center 6w HTML · MD

📄 Resilio / FileRunner Integration | Sohonet Help Center 555w HTML · MD

📄 Recipient | Sohonet Help Center 19w HTML · MD

📄 Pivotbox Settings | Sohonet Help Center 12w HTML · MD

📄 Installation & Setup | Sohonet Help Center 79w HTML · MD

📄 Answering a Pivot Call | Sohonet Help Center 27w HTML · MD

📄 Flex Mobile - Bringing Session Types and Tools to iOS (iPad and iPhone) | Sohonet Help Center 960w HTML · MD

📄 Terminology | Sohonet Help Center 31w HTML · MD

📄 Call Settings | Sohonet Help Center 36w HTML · MD

📄 Logging in to FileRunner | Sohonet Help Center 274w HTML · MD

📄 Account | Sohonet Help Center 12w HTML · MD

📄 Setting up a new FileRunner Project | Sohonet Help Center 513w HTML · MD

📄 Flexbox feature settings | Sohonet Help Center 159w HTML · MD

📄 Pivotbox Specification | Sohonet Help Center 28w HTML · MD

📄 Setting Up Autodownloader in FileRunner | Sohonet Help Center 497w HTML · MD

📄 In-channel voice chat | Sohonet Help Center 498w HTML · MD

📄 How do I refresh the ClearView Apple TV app if I'm having issues receiving my Flex stream? | Sohonet Help Center 128w HTML · MD

📄 Troubleshooting | Sohonet Help Center 45w HTML · MD

📄 Setting up a ClearView Flexbox in VMWare | Sohonet Help Center 827w HTML · MD

📄 Managing your Project | Sohonet Help Center 45w HTML · MD

📄 Managing credits | Sohonet Help Center 387w HTML · MD

📄 Resilio Integration | Sohonet Help Center 12w HTML · MD

📄 FileRunner Glossary | Sohonet Help Center 231w HTML · MD

📄 System Requirements | Sohonet Help Center 389w HTML · MD

📄 Getting Started with FileRunner | Sohonet Help Center 89w HTML · MD

📄 Guides for Package Sharers in FileRunner | Sohonet Help Center 47w HTML · MD

📄 Managing Flexboxes in a group | Sohonet Help Center 247w HTML · MD

📄 Receiving a Package | Sohonet Help Center 29w HTML · MD

📄 Joining a ClearView Flex Session | Sohonet Help Center 859w HTML · MD

📄 How do I reboot my ClearView Flex Flexbox? | Sohonet Help Center 214w HTML · MD

📄 Why am I getting a looped audio feed in my ClearView Flex presenter app? | Sohonet Help Center 108w HTML · MD

📄 Minimum system specifications for presenters and viewers | Sohonet Help Center 288w HTML · MD

📄 Enterprise Single Sign On (SSO/SAML) Support | Sohonet Help Center 304w HTML · MD

📄 Adjusting Flexbox settings | Sohonet Help Center 98w HTML · MD

📄 Can I use In-channel voice chat on my Apple TV or iOS Device? | Sohonet Help Center 49w HTML · MD

📄 Troubleshooting | Sohonet Help Center 274w HTML · MD

📄 Flexbox default I/O | Sohonet Help Center 146w HTML · MD

📄 Flexbox network settings | Sohonet Help Center 340w HTML · MD

📄 Pay-as-you-go credits | Sohonet Help Center 237w HTML · MD

📄 I’m getting a message telling me No Sources are Available when trying to start a session. What does this mean? | Sohonet Help Center 62w HTML · MD

📄 I'm getting the following error: "Authorization Error: You do not have the correct permissions to continue" | Sohonet Help Center 38w HTML · MD

📄 What are the recommended device to use for the HDR review sessions? | Sohonet Help Center 221w HTML · MD

📄 I can see the burn-in in my stream viewer, but why is there no video playing? | Sohonet Help Center 195w HTML · MD

📄 Logging into ClearView Flex | Sohonet Help Center 578w HTML · MD

📄 Purchasing credits | Sohonet Help Center 330w HTML · MD

📄 Downmixing 5.1 surround sound for stereo | Sohonet Help Center 294w HTML · MD

📄 Groups | Sohonet Help Center 276w HTML · MD

📄 Selecting a Flexbox | Sohonet Help Center 344w HTML · MD

📄 Can ClearView Flex be used for remote color grading? | Sohonet Help Center 184w HTML · MD

📄 Stream | Sohonet Help Center 189w HTML · MD

📄 Is there any type of watermarking of the stream available? | Sohonet Help Center 70w HTML · MD

📄 Are my Flex sessions encrypted? | Sohonet Help Center 31w HTML · MD

📄 Setting up Apple TV for an SDR session | Sohonet Help Center 332w HTML · MD

📄 What remote desktop solutions are compatible with ClearView Flex? | Sohonet Help Center 36w HTML · MD

📄 Can ClearView Flex input protected content (HDCP) over HDMI? | Sohonet Help Center 55w HTML · MD

📄 Are my videos recorded and stored for future viewing? | Sohonet Help Center 31w HTML · MD

📄 What browsers support 10-bit colour in ClearView Flex? | Sohonet Help Center 27w HTML · MD

📄 How does ClearView Flex deal with interlaced content? | Sohonet Help Center 35w HTML · MD

📄 Setting up Apple Devices for HDR | Sohonet Help Center 423w HTML · MD

📄 Can Flex encode video muted in Avid? | Sohonet Help Center 26w HTML · MD

📄 Devices & Software | Sohonet Help Center 79w HTML · MD

📄 What latency can I expect when using ClearView Flex? | Sohonet Help Center 84w HTML · MD

📄 Glossary | Sohonet Help Center 534w HTML · MD

📄 Account | Sohonet Help Center 63w HTML · MD

📄 User roles | Sohonet Help Center 391w HTML · MD

📄 How do I access the ClearView Flex Admin panel? | Sohonet Help Center 124w HTML · MD

📄 Managing users in a project | Sohonet Help Center 308w HTML · MD

📄 ClearView Flex Administration | Sohonet Help Center 153w HTML · MD

📄 Security | Sohonet Help Center 43w HTML · MD

📄 Stream player | Sohonet Help Center 223w HTML · MD

📄 Do I need additional hardware with my remote desktop solution to do full screen playback in Flex? | Sohonet Help Center 79w HTML · MD

📄 Flexbox Settings | Sohonet Help Center 78w HTML · MD

📄 Flexbox | Sohonet Help Center 9w HTML · MD

📄 Does ClearView Flex Support Dolby Vision? | Sohonet Help Center 36w HTML · MD

📄 What is the encryption standard on a ClearView Flex video stream? | Sohonet Help Center 31w HTML · MD

📄 Pay-as-you-go (PAYG) | Sohonet Help Center 41w HTML · MD

📄 PIN Authentication | Sohonet Help Center 101w HTML · MD

📄 Does ClearView Flex work with Level A or Level B SDI? | Sohonet Help Center 32w HTML · MD

📄 Create a Watchlist | Sohonet Help Center 308w HTML · MD

📄 Annotations | Sohonet Help Center 20w HTML · MD

📄 Plan types and payment options | Sohonet Help Center 328w HTML · MD

📄 Stream Configuration | Sohonet Help Center 46w HTML · MD

📄 What is FileRunner? | Sohonet Help Center 187w HTML · MD

📄 Presenter Controls | Sohonet Help Center 77w HTML · MD

📄 Input settings | Sohonet Help Center 625w HTML · MD

📄 Making a Pivot Call | Sohonet Help Center 95w HTML · MD

📄 Session Types | Sohonet Help Center 20w HTML · MD

📄 Configuring 5.1 audio with my Apple TV | Sohonet Help Center 368w HTML · MD

📄 What is ClearView Flex? | Sohonet Help Center 148w HTML · MD

📄 Hosting | Sohonet Help Center 45w HTML · MD

📄 ClearView Flex basics | Sohonet Help Center 127w HTML · MD

📄 What video formats does Clearview Pivot support? | Sohonet Help Center 43w HTML · MD

📄 Managing users in a group | Sohonet Help Center 281w HTML · MD

📄 ClearView Rush | Sohonet Help Center 226w HTML · MD

📄 ClearView Pivot | Sohonet Help Center 125w HTML · MD

📄 Which devices support 5.1 audio in ClearView Flex? | Sohonet Help Center 43w HTML · MD

📄 FileRunner | Sohonet Help Center 266w HTML · MD

📄 Flexbox Specification | Sohonet Help Center 118w HTML · MD

📄 Connecting a video source to ClearView Flex | Sohonet Help Center 257w HTML · MD

📄 Network requirements for the Flexbox | Sohonet Help Center 238w HTML · MD

📄 How do I stream un-embedded audio and video onset with ClearView Flex? | Sohonet Help Center 224w HTML · MD

📄 What video formats does ClearView Flex accept as input? | Sohonet Help Center 126w HTML · MD

📄 Moving a Flexbox to another facility/station | Sohonet Help Center 125w HTML · MD

📄 Apple Devices | Sohonet Help Center 98w HTML · MD

📄 Flexbox | Sohonet Help Center 46w HTML · MD

📄 Setting up a ClearView Flexbox in AWS | Sohonet Help Center 706w HTML · MD

📄 Does ClearView Flex support 2K video? | Sohonet Help Center 29w HTML · MD

📄 Technical Specs | Sohonet Help Center 255w HTML · MD

📄 ClearView Flex | Sohonet Help Center 412w HTML · MD

📄 How many concurrent streams does my Flexbox support? | Sohonet Help Center 75w HTML · MD

📄 Installation & Setup | Sohonet Help Center 190w HTML · MD

📄 Home | Sohonet Help Center 142w HTML · MD

📄 Virtual Flex (vFlex) | Sohonet Help Center 46w HTML · MD

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